Q: Will I get any kind of assistance while using Dedicated Server?

Our Dedicated Servers come by default with “Basic” server management plan. Servmix takes care of the back-end, guarantees speed, uptime, and stability. Also, please refer to the on-demand addons where you can request your Dedicated Server along with your licenses at a special discount beside to one of our professional server management plans, as well as, our Cloud Backup plans. Don’t hesitate to contact our customer support team, which is available 24/7 to answer any questions you may have.

Q: How long does it take to get the server?

That’s depending on your requested server and if there are any customizations or not. Overall most of default servers plans (without customizations) are being delivered with 1h – 48h, while in case if you have customizations in the request it can take 1 day – 5 days in order to deliver the server. Please notice that this is the estimation of delivering the server and is not including the time by our team to prepare the server with the included “Basic” management.

Question 1

What is a Dedicated Server?

Accepted Answer

A dedicated server is referred to as a bare-metal server. These are remote servers that are entirely dedicated to an individual, organization or application. They are built with dedicated hardware that handles large allocations of resources for CPU, RAM and Disk space.

With dedicated servers, you get the capability to go far beyond the resource limitations of shared hosting, with the ability to upgrade your server anytime.

Question 2

What's the difference between Cloud Server and Dedicated Server?

Accepted Answer

Our Cloud Server guarantees you the optimum performance at cost-effective.
However if your business requires more allocated resources and has custom needs. In this case a dedicated server will be another proper option for this.

Question 3

Are there different types of web hosting services?

Accepted Answer

Yes there are. Our hosting services come in different shapes and sizes in order to fit the different types of businesses/websites. Our hosting services are mainly divided into these categories:
Shared Hosting: Every shared hosting plan has a different allocation of certain amount of storage space and resources. Your server will be hosted with other hosted websites in the same server. This option is the most popular, inexpensive option for small/medium websites.
Cloud Hosting: Simplicity of Shared Hosting but with 4x speed. decrease website loading time and improve user experience. Take advantage of our high-speed CPUs and a large amount of RAM. It gives you a room for growth.
WordPress Hosting: WordPress hosting is the best solution for websites made with WordPress. Get speed-optimizing features. it&#8217;s ideal too for eCommerce websites that&#8217;s based on WooCommerce plugin.
Reseller Hosting: When you have multiple websites whether for yourself or for your clients. This is the ideal option to give you the power of Shared Hosting but with more freedom.
VPS Hosting: A virtual private server (VPS) give you the feeling of dedicated mini-servers. It gives you more powerful resources, full control when your business requires it. It&#8217;s a very suitable option for those who have a growing business and have a limited budget.
Dedicated Hosting: Dedicated Servers are unlike VPS, Reseller and Shared Hosting. Its resources are full for you. It&#8217;s an ideal solution for businesses.
At Servmix, we are happy to meet your needs if you have special requirements. We are aiming to provide trusted hosting solutions with the maximum uptime.

Question 4

How many IP's are included - and How do I get more?

Accepted Answer

With your Dedicated Server Hosting package, we start you off with a single IPv4 addresses which is enough to get most companies started. However, if you need more, we make them available at the time of ordering with a maximum of up to 16 IPv6 addresses for just $2.9 per IP.

Question 5

Will I get any kind of assistance while using Dedicated Server?

Accepted Answer

Our Dedicated Servers come by default with &#8220;Basic&#8221; server management plan.
Servmix takes care of the back-end, guarantees speed, uptime, and stability.

Also, please refer to the on-demand addons where you can request your Dedicated Server along with your licenses at a special discount beside to one of our professional server management plans, as well as, our Cloud Backup plans.

Don&#8217;t hesitate to contact our customer support team, which is available 24/7 to answer any questions you may have.

Question 6

How long does it take to get the server?

Accepted Answer

That&#8217;s depending on your requested server and if there are any customizations or not. 
Overall most of default servers plans (without customizations) are being delivered with 1h &#8211; 48h, while in case if you have customizations in the request it can take 1 day &#8211; 5 days in order to deliver the server.
Please notice that this is the estimation of delivering the server and is not including the time by our team to prepare the server with the included &#8220;Basic&#8221; management.

Question 7

Are Servmix dedicated servers safe?

Accepted Answer

Yes, our servers are highly secure, meet global compliance criteria, and include options for additional security, if desired.

Safety features include:

ISO 27001, PCI DSS and SSAE 16 compliant
Hosted in (minimum) Tier III redundant classified data centers
Standard DDoS IP Protection included in every dedicated server
Additional security options: Acronis Backup, Servers management, and Advanced DDoS protection